Privacy Policy
Last updated 9/6/2026
Looking for our Terms & Conditions? They live on their own page.
Operating model
Payline Network LLC is a B2B software platform serving licensed Class B COAM operators. Payline does not own, operate, or take title to coin-operated amusement machines. Payline does not custody player funds; all balances are held in For-Benefit-Of accounts through our card-issuing partner's bank program.
Cardholder programs
The Payline card is a load & reload Visa, issued by our card-issuing partner through its bank program. Payline operates the redemption kiosk and ledger underneath. Cardholder agreements are between the cardholder and the issuing bank.
Compliance
Payline is designed to comply with Georgia HB 353, applicable FinCEN guidance on prepaid access, and the Bank Secrecy Act. Operators using Payline remain responsible for their own state-level licensing, location compliance, and tax obligations.
Privacy
We collect the minimum data needed to operate the platform: phone number, name (optional), card-link metadata, and transaction data required for compliance and reconciliation. We do not sell your data, and we do not share mobile phone numbers or SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes.
SMS / text messaging
Payline operates a two-way customer support line for transactional, conversational support only — we do not send marketing or promotional text messages. You opt in by texting our published support number, (470) 693-9355, first; by texting us you consent to receive support replies within that conversation. Opting in is never a condition of any purchase.
Message frequency varies and is customer-initiated — we reply only in response to your inbound message, and there is no recurring, scheduled, or bulk messaging. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance.
We do not share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes. Mobile information is used solely to provide the support you request.