Terms & Conditions
Last updated 7/31/2026
These Terms & Conditions govern use of the Payline platform and this website. Our Privacy Policy covers how we handle your information.
Who we are
Payline Network LLC (“Payline”) is a B2B software platform serving licensed Class B COAM operators. Payline does not own, operate, or take title to coin-operated amusement machines, and does not custody player funds — all balances are held in For-Benefit-Of accounts through our card-issuing partner’s bank program.
Who may use the platform
Operator and location accounts are available to businesses holding a valid Georgia COAM license. You are responsible for the accuracy of the information you submit during onboarding and for keeping your account credentials secure. Kiosk redemption is available to individuals 18 years of age or older.
Cards and balances
The Payline card is a load & reload Visa issued by our card-issuing partner through its bank program. Payline operates the redemption kiosk and the ledger underneath it. Cardholder agreements are between the cardholder and the issuing bank and govern the card itself — including fees, disputes, and account closure. Nothing on this page modifies those agreements.
Acceptable use
You agree not to use the platform to conduct or facilitate unlawful activity, to circumvent compliance controls (including identity verification, sanctions screening, or transaction limits), to interfere with the operation of the kiosks or services, or to access accounts or data you are not authorized to access.
Compliance
Payline is designed to comply with Georgia HB 353, applicable FinCEN guidance on prepaid access, and the Bank Secrecy Act. Operators using Payline remain responsible for their own state-level licensing, location compliance, and tax obligations.
Text messaging (SMS)
Payline operates a two-way customer support line for transactional, conversational support only — we do not send marketing or promotional text messages. You opt in by texting our published support number, (470) 693-9355, first. Message frequency varies and is customer-initiated. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Opting in is never a condition of any purchase. We do not share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes.
Service availability
We work to keep the platform available and accurate, but it is provided on an as-is basis. Kiosks, networks, and partner rails can be interrupted, and we do not warrant uninterrupted or error-free operation. We may modify or discontinue features; where a change materially affects an operator account, we will provide notice.
Changes to these terms
We may update these Terms & Conditions. The “last updated” date above reflects the current version, and continued use of the platform after a change constitutes acceptance.
Governing law
These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules.