The gaming kiosk built for redemption
A gaming kiosk is a self-service terminal at a gaming venue where players redeem game credit and manage cashless products without staff involvement. Payline’s gaming kiosk runs gift card redemption and 7 cashless products on one intelligent unit, built on the AXES platform, for a flat ~$10 a day.
What does a gaming kiosk do?
At a skill game or COAM location, the kiosk is the player’s self-service counter. Instead of queuing at the register for every redemption, a player walks to the kiosk, follows the on-screen flow, and redeems accumulated credit — under Georgia’s HB 353 model, onto a spendable gift card rather than cash. The attendant stays on the floor; the kiosk handles the transaction, the receipt, and the reporting.
Payline’s kiosk goes further than single-purpose redemption units: one machine carries seven cashless products — the operator-branded COAM gift card (physical or digital), KYC reloadable cards, prepaid debit, the AXES Smart Card, the AXES Butler Wallet card bridge, TITO gift card redemption, and an ATM-class kiosk capability that is coming soon. One platform, one daily rate.
Who is a gaming kiosk for?
Three buyers, one machine. Single-venue location owners (convenience stores, gas stations, restaurants with Class B COAMs) use it to keep redemption fast and off the register. Master licensees roll kiosks across their location network and get every venue reporting into one platform. And operators staring down July 1, 2026 use it as their HB 353 transition: the cash-redemption era ends, and the kiosk is what replaces the cash drawer.
What does a gaming kiosk cost?
The traditional model is a capital purchase: $10,000–$20,000 for a redemption cabinet, before software licenses, support contracts, and updates. Payline replaces that with a flat, all-inclusive lease of about $10 a day per kiosk — hardware, software, support, and updates included, no capital outlay.
| Traditional cabinet | Payline | |
|---|---|---|
| Upfront hardware cost | $10,000–$20,000 cabinet purchase | $0 — hardware included in the lease |
| Pricing model | Capital purchase + separate software/support contracts | Flat all-inclusive lease, ~$10 a day per kiosk |
| Software, support & updates | Typically licensed and billed separately | Included — one daily rate covers everything |
| Platform integration | Bolt-on API connections to floor systems | Built directly on the AXES Intelligent Management System |
| Compliance posture | Varies by vendor | Built for Georgia HB 353: gift card redemption with a full audit trail |
Why integration is the real differentiator
Most gaming kiosks bolt onto the venue’s management system through an API patch — which means latency, sync errors, and data gaps between the kiosk and the floor. Payline is built directly on the AXES Intelligent Management System: machine data, player records, and redemptions ride the same platform in real time. Every kiosk transaction lands in your AXES reporting with a full audit trail the moment it happens.
The Georgia angle: HB 353 and the COAM floor
Georgia is the proving ground. HB 353 moves Class B COAM prize redemption away from cash and onto gift-card-based redemption, effective July 1, 2026 — which makes a redemption-capable gaming kiosk standard equipment for roughly 8,000+ licensed Georgia locations. Payline was built for exactly this transition: gift card redemption at the kiosk, disclosed terms at issuance, and an audit trail behind every transaction.
Not sure where your location stands? The free COAM license lookup on our homepage checks your Class B license number against the Georgia Lottery Corporation’s published COAM list in seconds.
Choosing a gaming kiosk: the five questions that matter
- Economics — is it a $20K capital purchase or an all-inclusive lease? What does the daily rate actually include?
- Redemption model — does it support gift-card-based redemption (the HB 353 requirement in Georgia), or only legacy cash dispensing?
- Platform integration — is it native to your floor management system, or a bolt-on with sync gaps?
- Product depth — one function, or the full cashless stack (gift cards, reloadable cards, prepaid debit) on one unit?
- Audit posture — does every transaction land in a tamper-evident audit trail you can hand to a regulator?
Frequently asked questions
What is a gaming kiosk?
A self-service terminal at a gaming venue where players redeem game credit and use cashless products without staff involvement. At Georgia COAM locations, the kiosk is how players redeem credit to a spendable gift card under HB 353.
How much does a gaming kiosk cost?
Traditional redemption cabinets run $10,000–$20,000 up front plus software and support. Payline’s gaming kiosk is a flat all-inclusive lease of about $10 a day per kiosk — hardware, software, support, and updates included.
What’s the difference between a gaming kiosk and a redemption kiosk?
A redemption kiosk is a gaming kiosk focused on one job: redeeming player credit. Payline’s unit does redemption first, plus the rest of the cashless stack — gift cards, KYC reloadable cards, and prepaid debit — on the same machine. See our redemption kiosk page for the redemption-specific deep dive.
Does a gaming kiosk replace my attendant?
It replaces the queue, not the person. Players self-serve routine redemptions at the kiosk; your staff stay on the floor. Operators see every kiosk transaction in the AXES dashboard in real time.
Is the Payline gaming kiosk ready for HB 353?
Payline is built for Georgia’s HB 353 transition: gift-card-based redemption with disclosed terms and a full audit trail, on the timeline the law sets — July 1, 2026. Check your license eligibility free with the lookup tool on our homepage.
Explore the Payline platform
See the gaming kiosk on your floor.
Wave 1 is capped at the 500-kiosk launch fleet. Schedule a demo and we’ll walk your location or network through the platform.