The redemption kiosk for gaming venues
A redemption kiosk is a self-service terminal where players redeem accumulated game credit at a gaming venue — no attendant, no register line. Payline’s redemption kiosk redeems credit onto spendable gift cards with a full audit trail, for a flat ~$10 a day instead of a $10K–$20K cabinet.
What a redemption kiosk does
Every gaming venue has the same end-of-session moment: a player holding value that needs to become something spendable. The redemption kiosk is the machine that handles that moment — the player walks up, follows the on-screen flow, redeems credit, and walks away with a receipt and a spendable product, while the transaction lands in the operator’s reporting in real time.
On Payline’s kiosk, redemption is gift-card-based: credit redeems onto an operator-branded Visa gift card, issued physical or digital (SMS/email), accepted everywhere Visa is, with expiry and fees disclosed at issuance. Repeat players can step up to a KYC reloadable card; the same unit also carries prepaid debit and the rest of the seven-product cashless stack.
The “cash redemption kiosk” is ending in Georgia
If you searched for a cash redemption kiosk, here’s the thing to know: in Georgia, cash is leaving the equation. HB 353 moves Class B COAM prize redemption from cash to gift-card-based redemption on July 1, 2026. A kiosk built around a bill dispenser solves last year’s problem — and brings cash-handling costs (vault counts, armored pickup, shrinkage, disputes) along with it.
A gift-card-based redemption kiosk removes the cash from the redemption desk entirely. No floats to manage at the kiosk, no cash drawer to balance against redemptions, and a clean digital record of every transaction instead of a paper trail.
What it costs: the cabinet vs the lease
Traditional redemption cabinets are sold as capital equipment — $10,000 to $20,000 per unit, with software licensing and support typically billed on top. Payline replaces the whole stack with one number: a flat, all-inclusive lease of about $10 a day per kiosk. Hardware, software, support, and updates included; no capital outlay; the platform integration is part of the product, not a line item.
| Traditional cabinet | Payline | |
|---|---|---|
| Upfront hardware cost | $10,000–$20,000 cabinet purchase | $0 — hardware included in the lease |
| Pricing model | Capital purchase + separate software/support contracts | Flat all-inclusive lease, ~$10 a day per kiosk |
| Software, support & updates | Typically licensed and billed separately | Included — one daily rate covers everything |
| Platform integration | Bolt-on API connections to floor systems | Built directly on the AXES Intelligent Management System |
| Compliance posture | Varies by vendor | Built for Georgia HB 353: gift card redemption with a full audit trail |
Audit trail: the part regulators care about
Redemption is the compliance-sensitive moment in skill gaming — it’s where value leaves the game and enters the world. Payline treats it that way: every redemption is recorded with a tamper-evident audit trail and flows into the AXES Intelligent Management System in real time, so the operator, the master, and (when required) the regulator see the same numbers. HB 353-style receipts document each redemption at the kiosk.
Built on the platform, not bolted on
Payline runs directly on the AXES Intelligent Management System — the platform many Georgia floors already run on. That’s the difference between a kiosk that syncs with your floor and a kiosk that IS part of your floor: machine data, player records, and redemptions in one place, no batch cycles, no reconciliation gaps between systems.
Want the broader picture — products, economics, buying questions? Start at the gaming kiosk guide. Ready to check your own location? The free COAM license lookup on the homepage takes your Class B license number and checks it against the GLC published list.
Frequently asked questions
What is a redemption kiosk?
A self-service terminal at a gaming venue where players redeem accumulated game credit without an attendant. Under Georgia’s HB 353, redemption at the kiosk is gift-card-based: credit redeems onto a spendable Visa gift card.
How is a redemption kiosk different from an ATM?
An ATM dispenses cash from a bank account. A redemption kiosk converts in-venue game credit into a spendable product — in Georgia’s post-HB 353 model, a gift card — with venue-level reporting and an audit trail. (An ATM-class kiosk product is on the Payline roadmap, marked coming soon.)
How much does a redemption kiosk cost?
Traditional cabinets run $10,000–$20,000 up front plus software and support. Payline’s redemption kiosk is a flat all-inclusive lease of about $10 a day per kiosk, everything included.
Can players still redeem for cash at a Georgia COAM location?
HB 353 moves Class B COAM prize redemption away from cash to gift-card-based redemption, effective July 1, 2026. Payline’s kiosk is built around the new model. (Plain-language summary — not legal advice.)
What happens if the player loses their gift card?
Cards are issued with disclosed terms at issuance, and every issuance is recorded in the audit trail with a tokenized player reference — so the operator has a clean record of what was issued, when, and at which kiosk.
Explore the Payline platform
Redemption, minus the register line.
See the full self-service redemption flow live. Wave 1 is capped at the 500-kiosk launch fleet.