Ticket Redemption Terminal (TRT)
A ticket redemption terminal (TRT) is a self-service kiosk where players redeem skill game vouchers and accumulated credit without an attendant. Legacy TRTs dispense cash; Georgia’s HB 353 ends cash redemption for Class B COAMs on July 1, 2026 — making the gift-card-capable terminal the TRT that matters now.
What is a ticket redemption terminal?
In skill game markets, a TRT (sometimes called a gaming TRT, TRT kiosk, or TRT machine) is the self-service unit that closes the loop between play and redemption. A player finishes a session holding value — a voucher, a printed ticket, or credit on account — and the terminal turns it into something spendable, on the spot, with a receipt and a record. No register line, no manual count, no disputes about what was owed.
The category grew up in Pennsylvania and other skill game states around cash-dispensing hardware: validate a ticket, open the vault, dispense bills. That model is exactly what Georgia is leaving behind.
HB 353 changed what a TRT has to be
On July 1, 2026, Georgia’s HB 353 moves Class B COAM prize redemption from cash to gift-card-based redemption. A terminal whose only trick is dispensing twenties is the wrong machine for a Georgia COAM floor. What a Georgia location needs is a redemption terminal built around the new model: player credit redeemed onto a spendable gift card — physical or digital — with terms disclosed at issuance and every transaction in an audit trail.
That is what Payline is. Our kiosk runs the full self-service redemption flow on-screen: the player redeems credit to an operator-branded Visa gift card, accepted everywhere Visa is. TITO-style voucher value redeems onto the same gift card rail — value from the machine session lands on a spendable card, not in a cash drawer.
Who needs a TRT?
Any venue where players accumulate redeemable value and staff time is the bottleneck: Georgia Class B COAM locations (convenience stores, gas stations, restaurants), skill game rooms, and master licensees standardizing redemption across a network. For masters, the terminal is also the reporting layer — every redemption at every location flows into the same AXES platform dashboard.
What does a ticket redemption terminal cost?
Legacy TRT hardware is a capital purchase — commonly $10,000–$20,000 per unit before software, support, and cash-handling costs (armored pickup, vault counts, shrinkage). Payline’s terminal is a flat all-inclusive lease of about $10 a day, and because redemption is gift-card-based, the cash-handling cost stack largely disappears with the cash.
| Traditional cabinet | Payline | |
|---|---|---|
| Upfront hardware cost | $10,000–$20,000 cabinet purchase | $0 — hardware included in the lease |
| Pricing model | Capital purchase + separate software/support contracts | Flat all-inclusive lease, ~$10 a day per kiosk |
| Software, support & updates | Typically licensed and billed separately | Included — one daily rate covers everything |
| Platform integration | Bolt-on API connections to floor systems | Built directly on the AXES Intelligent Management System |
| Compliance posture | Varies by vendor | Built for Georgia HB 353: gift card redemption with a full audit trail |
TRT vs gift card kiosk: which one do you need?
In Georgia after July 1, 2026, the honest answer is: they converge. The terminal you want validates player value AND redeems it to a gift card — one machine, both halves. We wrote up the full comparison, including what HB 353 actually requires, in the TRT vs gift card kiosk guide below.
TRT questions, answered
What does TRT stand for in gaming?
Ticket Redemption Terminal — a self-service kiosk where players redeem skill game vouchers and accumulated credit. You’ll also see “TRT kiosk,” “TRT machine,” and “gaming TRT.”
Do TRTs still dispense cash in Georgia?
Not for Class B COAM prize redemption after July 1, 2026 — HB 353 moves redemption to a gift-card-based model. Payline’s terminal redeems player credit onto a spendable Visa gift card instead.
How much does a TRT cost?
Legacy cash-dispensing TRTs typically run $10,000–$20,000 as a capital purchase. Payline’s redemption terminal is a flat all-inclusive lease of about $10 a day per kiosk — hardware, software, support, and updates included.
Does the Payline terminal handle TITO tickets?
Payline’s product set includes TITO gift card redemption — value from a ticket-in/ticket-out machine session redeems onto a spendable Visa gift card through the AXES integration, rather than being paid as cash.
What’s the difference between a TRT and a redemption kiosk?
Mostly vocabulary: TRT is the skill-game-industry term, “redemption kiosk” is the broader one. The capability that matters in Georgia is gift-card-based redemption with an audit trail — which is the machine Payline builds.
Explore the Payline platform
The TRT for the gift-card era.
July 1, 2026 is the deadline. Schedule a demo and see the full redemption flow run end-to-end on the kiosk.