Gift card redemption kiosk for gaming venues
A gift card redemption kiosk lets players at a COAM or skill game venue redeem accumulated game credit onto a spendable gift card — self-service, with a receipt and an audit record. It is the machine Georgia’s HB 353 makes standard: from July 1, 2026, Class B COAM redemption is gift-card-based, not cash.
First, the disambiguation
This page is about gaming venues — not the mall kiosks where consumers sell unused retail gift cards. A gift card redemption kiosk at a COAM or skill game location works in the other direction: the player has earned credit on the floor, and the kiosk redeems that credit onto a freshly issued, spendable gift card. If you operate a Georgia Class B COAM location, this is the machine HB 353 is about.
How gift card redemption works at the kiosk
The flow is deliberately simple. The player finishes a session, walks to the kiosk, and follows the on-screen redemption flow. Their credit redeems onto an operator-branded Visa gift card — issued physical (dispensed at the kiosk) or digital (delivered by SMS or email) — accepted everywhere Visa is. Expiry and fees are disclosed at issuance, the player takes a receipt, and the transaction lands in the audit trail and the venue’s AXES reporting in real time.
No cash drawer is involved at any step. That single fact removes most of the operational pain of redemption: no float management at the kiosk, no end-of-night cash reconciliation against redemption slips, no shrinkage argument.
Reloadable vs non-reloadable: two tiers, one kiosk
Payline supports both card models on the same unit. The non-reloadable gift card is the anonymous, walk-up tier: a single-load card issued on the spot, no account required. The reloadable card is the repeat-player tier: the player verifies identity at the kiosk (KYC runs inline before the card activates), and future redemptions load onto the card they already carry.
For operators, the two tiers map cleanly onto real floor behavior — occasional players take the simple card, regulars get the better experience — and both tiers ride the same disclosed-terms, full-audit-trail rails. We break down the rules in detail in the Georgia COAM gift card rules guide.
What a gift card redemption kiosk costs
Same answer as everywhere on this site, because it’s the same product: a flat all-inclusive lease of about $10 a day per kiosk — hardware, software, card programs, support, and updates included. No $10,000–$20,000 cabinet purchase, no separate software contract.
| Traditional cabinet | Payline | |
|---|---|---|
| Upfront hardware cost | $10,000–$20,000 cabinet purchase | $0 — hardware included in the lease |
| Pricing model | Capital purchase + separate software/support contracts | Flat all-inclusive lease, ~$10 a day per kiosk |
| Software, support & updates | Typically licensed and billed separately | Included — one daily rate covers everything |
| Platform integration | Bolt-on API connections to floor systems | Built directly on the AXES Intelligent Management System |
| Compliance posture | Varies by vendor | Built for Georgia HB 353: gift card redemption with a full audit trail |
Why this machine, why now
HB 353 gives every Georgia Class B COAM location the same homework with the same due date: have a gift-card-based redemption path working on July 1, 2026. The kiosk is how that requirement becomes a better player experience instead of a new line at the register. Check whether your license appears on the GLC published list with the free lookup on our homepage, then schedule a demo — Wave 1 is capped at the 500-kiosk launch fleet.
Frequently asked questions
What is a gift card redemption kiosk?
A self-service terminal at a gaming venue where players redeem accumulated game credit onto a spendable gift card — the redemption model Georgia’s HB 353 establishes for Class B COAMs from July 1, 2026.
Is this the same as a kiosk that buys back retail gift cards?
No. Consumer gift-card-exchange kiosks buy unused retail cards. A gaming gift card redemption kiosk issues a new spendable card in exchange for earned game credit, with venue-level reporting and an audit trail.
Where can players spend the gift card?
The operator-branded card is a Visa gift card — accepted everywhere Visa is, online and in person. Terms, expiry, and any fees are disclosed at issuance.
What’s the difference between reloadable and non-reloadable cards?
Non-reloadable = anonymous single-load card, issued on the spot. Reloadable = identity-verified (KYC runs inline at the kiosk) and reusable across visits. Both are supported on the same Payline kiosk.
Does the venue handle any cash in this model?
Not at the redemption step. Credit redeems directly onto the gift card at the kiosk — no cash drawer, no float, no end-of-night redemption count.
Explore the Payline platform
Gift card redemption, running on your floor.
See the issuance flow live — physical and digital — and get your location into Wave 1 before the 500-kiosk cap fills.